Monday, July 1, 2019

Error 0x8024002D-A full file update could not be installed because it required the source

I was facing this error during deployment of Third Party updates through SCCM. Wanted to update Acrobat DC.

On checking the logs, it seemed the Acrobat required the original .msi for update to work. The updates are as you know .msp.
And the .msi got deleted from ccmcache.

The solution is you repair Acrobat DC, from a folder, where the .msi is present-C - :\Program Files (x86)\Adobe\Acrobat DC\Setup Files

So, run this command to repair Acrobat, open cmd and set the source to - C:\Program Files (x86)\Adobe\Acrobat DC\Setup Files. Run the below command.Then, the update works.

Command=msiexec /fomusv "C:\Program Files (x86)\Adobe\Acrobat DC\Setup Files\{AC76BA86-1033-FFFF-7760-0C0F074E4100}\AcroPro.msi"

4 comments:

  1. You mean present update souce we need to keep into that folder ?

    ReplyDelete
    Replies
    1. open cmd and set the source to that path and run the command.

      Delete
  2. But the file is also missing on C:\Program Files (x86)\Adobe\Acrobat DC\Setup Files\{AC76BA86-1033-FFFF-7760-0C0F074E4100}\

    ReplyDelete
    Replies
    1. Then you need to reinstall Adobe Acrobat Reader DC.

      Delete